The small variation: if you are searching for an original engagement ring or special anniversary present, Leibish & Co. provides a sturdy inventory of top-notch, colorful, and conflict-free expensive diamonds and gemstones. The family-run business was functioning online since 1998 with an individual touch which includes received perform business worldwide. Leibish & Co. makes it simple to purchase free rocks or even to utilize its complimentary “Design Your Own” instrument to create your own ideal little bit of jewelry your. With years of expertise and solid design under its strip, Leibish & Co. is found on the verge of expanding their supply to watches along with other accessories.
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When Leibish Polnauer established his first on the web diamond business in 1998, it took nearly the full day to upload a single image and description to his website â but he was a visionary who saw prospective within the fledgling realm of e-commerce. “When he views the possibility in a thought, he can do everything inside the power to advance with-it,” said Benji Margolese, Director of information promotion for Leibish & Co.
Leibish produced a fruitful, family-run procedure with his spouse and children serving in authority opportunities. They will have cultivated a successful web based business with offices positioned throughout the world. Leibish & Co. is a leader in distinctive coloured expensive diamonds and gems being hard to find someplace else. Their expensive diamonds are conflict-free, which can be an important facet for several consumers.
“folks arrived at us simply because they search something just a little various, something a bit more special than the rest of us has actually,” Benji stated.
While Leibish & Co. supplies top-quality standard expensive diamonds, the company focuses primarily on colourful, unique precious jewelry. Whenever questioned exactly why the company has actually this type of a top consumer return rate, Benji easily pinpoints why.
“its a combination of exceptional items, fantastic solution, and precious jewelry designed with the greatest quantities of perfection,” the guy said. “The precious jewelry we make is certainly not your everyday, mass-produced types of product. Every piece is custom-made to completely suit the diamond or gem opted for by client.”
Children Affair With private Service
Leibish & Co. is a real household company, with Leibish’s household members playing key functions within the company.
Leibish serves as Founder and chairman on the business, while his wife, Rosi, will be the company’ Events Manager. Their eldest girl, Chavi, functions as the Lead Jewelry Designer â that will be a massive responsibility since custom jewelry comprises significantly more than 50% on the businesses company, Benji said.
Leibish’s eldest son, Yossi, is the CEO of Leibish & Co. Another boy, Shmulik, who is a graduate with the Gemological Institute of The united states, will be the Chief Diamond Buyer for the company. “Shmulik is, in all honesty, certainly many gifted tone diamond specialists in the industry,” Benji stated.
Leibish’s son Itzik is the company’s COO and runs their New York company on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young children, will be the company’s CFO.
“as among the longtime members of the team, I am able to let you know that, even though there isn’t any relation, they think about myself, yet others, part of their family,” Benji mentioned. “all of us bring our personal expertise on the business, but interact to regularly develop the organization.”
Customers are in addition addressed like household at Leibish & Co., the spot where the business invests electricity into private service and revenue. “If you have ever handled one particular representative, as an example, this is the same person could usually handle, it doesn’t matter what you’re contacting or creating within,” Benji stated. “we do not believe in moving consumers around to different divisions when they have a concern or specific concern they want to manage.”
Consumers Come From throughout the World
Leibish has actually certain various kinds of customers: you can find consumers, just who mainly store through the web site, retailers, and those inside the trade business, exactly who generally check out the company’s primary workplaces in New York, Israel, and Hong Kong.
Almost all of Leibish & Co.’s clients are from the usa. The next preferred market is actually Canada, followed by great britain, Australia, Hong Kong, additionally the remainder of Europe.
Consumers at every stage of life store at Leibish & Co., though the majority are between your years of 35 and 54, Benji mentioned. Furthermore, the company garners about 300,000 internet site visits monthly â and keeps nearly all of their customers coming back again.
“with well over a 70per cent return client status, we remain among the most well-known companies in our niche,” he mentioned.
Colorful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. holds top-quality jewellery, additionally keeps inventory versatility, especially for on-line consumers, Benji said. The organization carries a huge selection of free expensive diamonds and important gemstones, but the key items are personalized jewellery projects.
“We hold extreme number of multicolor diamond and gemstone jewellery, with from the rarest tones actually seen,” he said. “the audience is acknowledged best by our bread-and-butter items â yellowish diamond and red diamond wedding bands. But we offer diamond jewelry of nearly every tone, and priceless gemstones â including sapphires, emeralds, and rubies. We offer jewellery constructed with colorless diamonds, too, but our very own expertise is in the realm of shade.”
For clients with something planned and want help that makes it a real possibility, Leibish & Co. offers a “Design your own personal” jewellery instrument, which Benji mentioned is actually its most well known product.
“Obviously, when shopping for an unique piece, individuals often wish specific stones and establishing types they will have currently fallen obsessed about,” he stated. The “Design a” tool allows clients to build a bit utilizing the rock, establishing, and steel of these choice.
“It allows these to bring their own hopes and dreams your â with your expertise in design,” Benji told us.
Accessories & brand-new Online Tools available for Leibish & Co.
because looks forward to the future, Leibish & Co. is actually gradually shifting toward higher-ticket products plus item assortment. The business seems comfy branching out over new products because of the determination and passion it pertains to perfect the current creations.
“we now have talked-about exposing a variety of add-ons â such as for example deluxe watches, bags, plus pens,” Benji stated. “But we made a decision to hold back until we first perfected the main distinctive line of item, which can be expensive jewelry.”
Leibish & Co. is also researching to carry on refining their preferred internet site, also. A good way it intends to boost their web experience is through launching augmented truth attributes, that will provide digital shoppers a lot more of an in-store knowledge.
As a business enterprise having its sources in colorful expensive diamonds and ecommerce, Leibish & Co. continues to innovate in a traditional industry which views modification because the exclusion, maybe not the rule.